Answers

One question. One straight answer.

The questions small businesses actually ask us about web design, SEO and selling online — answered properly, without the sales pitch. Every question here came from a real search or a real conversation.

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Local SEO

Why does my competitor outrank me on Google? Usually because Google trusts them more, not because their site is better. For local searches Google weighs relevance, distance and prominence. Prominence comes from reviews, consistent listings and other sites mentioning you. A competitor with eighty reviews will often beat a better business with six.

Pricing

How much should a small business website cost in the UK? A properly built small business website in the UK usually starts in the low thousands. Ecommerce and bigger sites cost more. Under about a thousand you're usually buying a template, though rebuilding an existing site costs less than starting fresh. Price comes from strategy, content and complexity, not page count.

Web Design

Why is my website getting traffic but no enquiries? Traffic with no enquiries is nearly always one of three things. The visitors are the wrong people, the page never asks them to do anything, or getting in touch is harder than you think. Check the intent behind your traffic first. Wrong audience is the most common cause and the least noticed.

Website Redesign

How do I choose a website redesign agency? Judge them on how they diagnose, not how they sell. A good agency asks what your site needs to achieve before it quotes. It explains how it'll protect your rankings during the move. It shows results, not screenshots. And it'll happily tell you when you don't need a redesign at all.