Legal

This Privacy Policy explains how Boosh Digital (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you visit our website, contact us, or use our services. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Boosh Digital is a web design and lead generation agency based in Exeter, Devon. For the purposes of data protection law, we are the “data controller” of the personal data you provide to us. If you have any questions about this policy or your data, contact us at chris@booshdigital.co.uk.

2. The information we collect

We may collect and process the following information:

• Information you give us — such as your name, email address, phone number and any details you include when you complete a form on our site (including our contact form, lead-generation forms and free website audit), book a call, or email us.
• Information collected automatically — such as your IP address, browser type, device information, the pages you visit and how you interact with our site, collected through cookies and similar technologies.

3. How we use your information

We use your personal data for the following purposes, relying on the lawful bases shown:

• To respond to your enquiries and provide quotes — legitimate interests / taking steps prior to entering a contract.
• To deliver your website audit results and follow-up tips — consent.
• To provide and manage the services you engage us for — performance of a contract.
• To send you marketing communications where you have opted in — consent.
• To operate, maintain and improve our website — legitimate interests.
• To comply with our legal and regulatory obligations — legal obligation.

4. Marketing communications

Where you have given consent, we may send you helpful tips, offers and updates by email. You can unsubscribe at any time using the link in any email, or by contacting us. We will stop sending you marketing as soon as you ask us to.

5. Sharing your information

We do not sell your personal data. We share it only with trusted third-party service providers who help us run our business and website, including:

• Email delivery (e.g. Resend) — to send and receive form submissions and emails.
• Hosting (e.g. Vercel) — to host and serve our website.
• Content management (e.g. Sanity) — to manage our website content.
• Analytics providers — to understand how our site is used.

These providers only process your data on our instructions and under appropriate safeguards. Where data is transferred outside the UK, we take steps to ensure it is protected by an adequate level of security in line with UK data protection law. We may also disclose your information where required to do so by law.

6. Cookies

Our website uses cookies and similar technologies to function correctly and to help us understand how visitors use the site. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

7. How long we keep your data

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements. When it is no longer needed, we will securely delete or anonymise it.

8. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request erasure of your data in certain circumstances;
• Object to, or request restriction of, our processing;
• Request the transfer of your data (data portability);
• Withdraw consent at any time where we rely on consent.

To exercise any of these rights, email us at chris@booshdigital.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Data security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we work to protect your information at all times.

10. Children’s privacy

Our website and services are not directed at children, and we do not knowingly collect personal data from anyone under the age of 16.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at chris@booshdigital.co.uk.